Sunday, May 22, 2011

Not so Much a Fiesta on Queen Anne

Last Tuesday, we celebrated by friend Brittney's 22nd birthday with Happy Hour at Laredos Grill.Nestled on the corner of Taylor and Aloha on lower Queen Anne, we were hoping to get some cheap margaritas but we were proved wrong.

Id like to start by saying, if you change your Happy Hour menu, make sure that you change your menu in all places that it may be advertised. I was hoping to get a margarita during their late night Happy Hour for $4, but supposedly, they don't offer it any longer. This was very disappointing to some of our friends who go to Laredos almost weekly for their wonderful Happy Hour. Although their paper menus in the restaurant explained the menu change, which now only offered discounts on house wine and Tecate beer, their online menu and Foursquare application, still continued to advertise the other pricing.

We kindly asked for them to honor their online pricing and were honestly declined quite rudely. I hate to give a bad review, but with prior experience in customer service, I know I would never speak rudely to my customers.

Although a disappointing experience, some of our friends did stay behind to explain their loyalty to Laredos and ask what may have happened on that particular evening. The manager kindly offered them a $30 gift certificate as well as deals at the bar for future trips they may make to Laredos! It ended up working in their favor!

It goes to show that it doesn't hurt to ask if something doesn't seem quite right!

Excited to head to Happy Hour on Lake Union tomorrow night! Look for a post later this week!

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